Our 8 customer service self-management course curriculum focus on inner facing skills and behaviours needed to build a solid foundation when working with internal and external customers, clients, and prospects.
Product or Procedure Knowledge
Giving and Getting Help
Rewards Or Recognition
We implement Chart’s four-stage methodology to accurately pinpoint your needs and make recommendations in areas of high-potential rewards and ROI:
Chart’s Customer Service MAP training program is
an overwhelming success. Our employees are
exchanging ideas that have brought an increased
energy, repeat business, and results to our team. It’s working!
Founder, CEO, and President, Leading Software Company